04 · Monitoring & maintenance
Support.
We don't build it and disappear. We keep it running.
Automations break quietly: an API changes, a token expires, a form gets a new field. Every Oonava system ships with error handling, logs and alerts, and our monthly plans mean someone is watching it for you.
01
What we deliver
Monitoring & alerts
Failures are caught and reported to us, usually before you notice anything.
Error handling & retries
Failed steps retry safely, duplicates are prevented and nothing is processed twice.
Updates & improvements
Small changes and improvements each month as your business and tools evolve.
Documentation & handover
Clear documentation of every workflow, so your team always knows what runs and why.
02
Examples
- 01Daily health checks
- 02Failed-run alerts
- 03Monthly change requests
- 04Quarterly review
03
As a result, you get
- ✓
Fewer surprises
- ✓
Fast fixes when tools change
- ✓
Systems that improve over time
- ✓
Peace of mind
04
Tools we work with
We pick tools for your situation, not ours. If a tool isn't listed, ask: if it has an API, we can usually connect it.
05
Our process
- 01DiscoverA free call to understand your business and find the bottleneck costing you the most.
- 02MapWe map the workflow step by step and decide what happens automatically and where a person steps in.
- 03BuildWe automate, integrate or develop the missing pieces inside your existing tools.
- 04LaunchWe go live with your team, train them and watch the first real runs closely.
- 05ImproveWe monitor, maintain and keep improving it as your business changes.
FAQ
Questions
What happens if something breaks?
On a support plan we're alerted automatically and fix it. Without one, we can still help at our standard rate.
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